Shipping & Returns
Shipping Policy
Friendly Reminder:
If the total billed amount of order (Vinix or Sentrip) does not meet the minimum requirement of free shipping (Diamond VIP members : $8,000 ; Gold VIP/VIP members : $15,000 ; Normal members : $33,000), $40 will be charged, and the final amount is subject to the calculation from the shopping cart.
*Remarks:
1) The total billed amount refers to the amount after excluding product discounts, coupons, and the delivery fee.
2) The goods delivered by HKTVmall cannot be combined with goods delivered by merchants for the calculation of the total billed amount.
In order to protect customers’ interests, you are suggested to add the favorable items to the shopping cart or wishlist and reconfirm the payment details (including the total billed amount and delivery fee) before proceeding to payment.
Return & Exchange Policy
No Retun or Exchange or any order (including Vinix and Sentrip) allowed.